Quick Search

The main hospital doors are open from 6am to 9pm daily. Should you need to visit a patient after 9pm, you will be required to check in with the staff in the Emergency Department to gain access. Visiting hours are flexible, except in the critical care unit and Behavioral Health. If you have questions, please call the nurse's station on the appropriate floor for any special visiting hours.

Any personal information about a patient's diagnosis and treatment must come from the doctor. This medical information is only available to the patient or designated members of the immediate family. To further protect our patients' confidentialty and privacy, information regarding patient's condition will not be provided via telephone unless special arrangements are made with the patient's nurse.

To locate a patient by room number or telephone, call the medical center's main number at 336-472-2000, and ask for the patient by their full name. Due to patient confidentiality, operators do not report on the conditions of patients. They may, however, transfer calls to nurse's stations.

Thomasville Medical Center is a smoke free facility. Visitors, employees and doctors are not permitted to smoke inside the hospital or other buildings on the campus. A smoking area for visitors and those patients who have their doctor's permission is located outside the emergency room entrance of the hospital. We understand how difficult it is for some people to be unable to smoke while in the hospital. Your doctor and caregivers can assist you with tools to help you cope during your stay here or in obtaining appropriate support to stop smoking.

There are designated waiting areas on all of our floors. If you are in surgery, family and friends will be directed to a convenient waiting area. This will be the area where your surgeon will look for family members to give updates during or following your surgery.

Valet parking service is available in front of the main medical center entrance for outpatients and inpatients on the day of admission. There is no charge to the patient for this service. Visitor parking is available in the visitor parking lot located in front of the medical center.

A security escort is available 24 hours a day to accompany visitors to their vehicles within the visitor's parking lot of the medical center.

A Wachovia automated teller machine (ATM) is in the Big Chair Café located off the main lobby on the first floor.

Flowers are delivered by the florists right to the patients room. Floral arrangements also are sold in the Hospitality Shop located off the main lobby on the first floor. The Shop is open daily. Some patients conditions may prevent them from having live plants. Check with the patients nurse.

The Hospitality Shop is located on the first floor near the main lobby. The shop offers sandwiches, coffee, etc. There are also a variety of items available, such as greeting cards, fresh plants, assortment of gifts for all ages, toiletries and holiday merchandise. The shop will accept and deliver orders to patients received by telephone at 336-476-2406. The shop hours are Monday-Friday, 10am to 6:30pm, Saturday 12noon to 5pm and Sunday 2pm to 5pm.

Occasionally, family and friends choose to arrange for guest meal trays. There is a charge for this service and you can pay, in advance, at the cashiers office on the first floor of the medical center. The cashier will notify Food and Nutrition Services, and your tray will be delivered along with the patients tray.