Ask Me 3™ was created by the Partnership for Clear Health Communication to help
you be a more active partner in your care and to help you better understand your
health. Always ask your care provider these questions:
- What is my main problem?
- What do I need to do about it?
- Why is it important for me to do this?
Understanding health information can affect everyone regardless of background or
educational level. According to The Partnership for Clear Health Communication,
limited literacy skills is a stronger predictor of an individual's health status
than age, income, employment status, education level, and racial or ethnic group.
That’s why Novant Health is implementing Ask Me 3. When using Ask Me 3, you are encouraged to ask three simple (yet, essential)
questions whenever you have a conversation with your healthcare provider:
By asking and understanding the answers to these three questions, you can take action
to manage your health and make informed decisions.
We encourage you to use Ask Me 3 with all of your healthcare providers (including
your pharmacist). If you don’t understand something, we want you to ask for more
We also encourage you to invite a family member or trusted friend to go with you
to your appointments to listen and take notes.
For the past few years, Novant Health has worked to offer our patients
the most remarkable experience in every dimension, every time. That’s not just a
catch phrase, it’s our Vision, and we actively incorporate it into everything that
we do. Throughout our journey to the remarkable patient experience, we’ve adopted
some nationally recognized health initiatives, as well as developed our own unique
strategies that will improve patient safety, increase your understanding of your
condition and may enhance the overall satisfaction with your health care experience.