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Billing & Insurance

Novant Health Thomasville Medical Center understands that health insurance and medical bills are some of the most confusing parts of your medical experience. This information will help you better understand the financial and insurance aspects of your visit.

Financial Assistance for the Uninsured

Thomasville Medical Center is a not-for-profit hospital providing medical care to everyone, regardless of their ability to pay. Learn More »

Health Insurance Glossary of Terms

This glossary can help you understand the terms and phrases used by insurance agents, insurance companies and your doctor. Learn More »

Insurance Card Checklist

In addition to your name and policy number, your insurance card contains important information. We've compiled a checklist of questions that you can review. Learn More »

Paying Your Bill

The bills you receive after an extensive healthcare experience can be confusing. Many people participate in your care and may send separate invoices. This would include separate bills from your doctor or any specialists that were involved in your care. Learn More »

Online Payment

Paying your hospital or doctor's office bill online is quick, easy and secure. Save a stamp and make an online payment today. Learn More »

Financial Navigator Services

Novant Health offers free “financial navigator” services to help estimate insurance-covered and out-of-pocket expenses for a wide range of medical and surgical procedures, including imaging. Call 336-277-7299 or toll-free 1-888-277-3901, Monday through Friday, 8 a.m. to 6 p.m. to calculate your hospital medical costs. Learn more >>